Customer Testimonials
I needed my Subaru transmission serviced and the dealer handled it with expediency and professionalism.
Ethan and his team were amazing! My experience was easy and effortless with GT Subaru
The employees are always welcoming and friendly. I appreciate the uber service to shuttle customers when there is a long wait.
I am culturally conditioned to not trust auto dealerships. So when I had to deal with a few issues with my Outback, I was very conflicted. From the moment I pulled into the service drive, to the moment I was handed the keys to take my vehicle away I was treated with the utmost honesty and respect. I can't recommend these guys enough.
Great service every time! Always friendly and communicate well on the status update of your vehicle.
Okay - Irfan is THE BOMB. My wife and I came in to find out how much of a down payment we would need in order to purchase an Outback to keep within our budget.
Irfan said what if I could get you in the car today for payments within your budget? We about fell over.
Long story short, not only did he get us the trim model we were looking for, but it was *exactly* the outer and inner colors we wanted.
On top of that there were SO MANY added options on top of what we were looking ... Read More Google - May 23, 2025
We had a GREAT experience at this dealership. Our son had gone in the day before and Iran showed him several cars. He went back with us the next day, and Irfan came in on his day off and met with us, and we both ended up buying Subaru Foresters. Iran was very knowledgeable, courteous, and helpful - all without being pushy. We were especially impressed with the safety rating of the Subarus, their warranties, and the friendly atmosphere of the entire operation.
We received very friendly, knowledgeable, courteous service. Irfan was an excellent representative for Subaru. He explained things well, and was not at all pushy. They really worked with us on the price which we appreciated.
Excellent and fast service. Great staff. Didn’t try to sell me anything I didn’t need.
I am so glad that I got Stacy as my sales person. She is so amazing. Very knowledgeable. She also has knowledge on the finance side, which can help explain things before you even get to the finance people. I had an issue less than a week after I got my vehicle and she got it looked at and got it fixed for free. Not saying that all things like that are gonna be free, but she did go to bat for me to get it squared away. Out of all the people I have dealt with and all the ... Read More Google - May 20, 2025
I have been going to Subaru of Georgetown ever since I bought my 2021 Outback. I am always impressed with the service, the people and the amenities offered if you wait at the dealership for the work to be done. They stay current with the latest technologies which helps get my car back faster. I highly recommend Subaru of Georgetown and a special shout out to Damien who assisted me today.
I have purchased 2 vehicles at this dealership and have used this service department over the years even though it's not the closest to my home. If I have a question or concern they have called me back promptly. And after each service I appreciate the complementary car wash.
Always good service. They performed a thorough safety inspection and found and issue with brakes that I am very happy they found and corrected. My Subaru is 14 years old, largely thanks to Subaru of Georgetown.
Adam in service was super! Your team did a great job. Everything was explained (& fixed the 1st time) and my Outback came back cleaner than when I dropped it off. Thanks G-town Subaru!!
Picked up my 2nd Subaru Forester Touring yesterday and couldn’t be happier. As an experienced car buyer I will tell you my salesman Jason was never pushy and went above and beyond making sure I got exactly what I wanted with no compromises. Highly recommend you ask for Jason Clark. Final paperwork with Dean was personable and professional. He was efficient and made writing the check a breeze.
Ever since buying my Forester Sport from Subaru of Georgetown, the service department has been excellent on every visit! I have no reason to go anywhere else for service.
Incredible buying experience, working with Irfan was the best purchasing experience I have ever had. After tons of research the warranty offerings this specific dealership has make financial sense as well, super happy all the way around.
Our entire buying experience was great! Joey Lafave and Dean Royal were excellent sources of information with a no pressure approach. We have been loyal Subaru customers who recently moved to the area. We appreciate the customer service and support, which will make us customers for life. Thank you for a wonderful experience all around.
I recently purchased a Subaru Forester Wilderness Edition from Subaru of Georgetown, and had such a great car buying experience. Irfan was super helpful and easy to work with! He made everything smooth and stress-free, taking the time to answer all my questions every step of the way! If you’re shopping for a new Subaru, I highly recommend this dealership. Be sure to ask for Irfan, he truly goes above and beyond to make the experience easy and enjoyable! p.s the new cafe and friendly barista are a great bonus!
Where do I start? I’ve been a Subaru customer for the past 6 years. I love this brand, the cars are just simply the best for my needs.I’m on my third lease now and I couldn’t be happier. The fact that I worked with the same sales representative all these years it’s the cherry on top. Jade Baumgardner you’re an angel sent by the automobile gods whom I’ve been lucky to meet 6 years ago just by walking into Subaru dealership.Now I consider you family. I live 5 minutes from Austin Subaru where I got ... Read More Google - May 7, 2025
Friendly, fast, and accommodating
Working with Stacy was fantastic! She helped every step of the way and was proactive and communicative. Her willingness to work on a good deal for my purchase of a used car was awesome and I got good value for the money. She made everything smooth and clear, and emphasized that I could even call her post-purchase with any questions. Highly recommend working with Stacy!
Excellent salesmanship and customer service all around
Bought a used Honda CR-V with a friend. First time buying a used car. He doesn't have a great credit score and they basically said we had to buy an interior and exterior vehicle protection warranty for $1,000 or the financing wouldn't work. We had already agreed on the price and I tried to decline this but Danny said they already included it in the loan deal they worked out and wouldn't go back to the lender to have it removed. I really needed the car and had already been in the dealership for about 6 hours at this ... Read More DealerRater - May 1, 2025
Just purchased our third Subaru Outback and had the best experience yet!! Jade, Ty and Chris went out of their way to ensure that our purchase went smoothly and they even stayed late on our account. Thank you!!!
Great experience purchasing outback salesman was the best nice coffee bar and service center here
Excellent service department. Easy to get an appointment online. Great advisors. Video of the inspection. Will use again.
I didn't buy a subaru but instead a 2024 Ram Truck from their sales department. Love my truck and Brian was awesome, always kept in contact and had everything ready to go. Dean in finance was great and got me a better loan and out the door quickly. Thanks guys
I reached out to the dealership about a car I was interested in and was contacted by a sales associate named Clayton. I could not be more impressed by his professionalism and good manners, what a great guy! I went in Saturday and met with Clayton and ended up with my new car. I had other places I was going to visit but after the superb experience, not just with Clayton but the entire team I wanted to do business with only them. I’d like to also thank Chris the finance manager who also was a pleasure to deal ... Read More Google - Apr 28, 2025
Thank you to Alex for great service! I saw the car online, reached out to the dealership, and was contacted by the next morning. They were able to get me in that night to see the car. Once we met with Alex, and viewed/test drove the car, we were ready. He made the sale simple, stress free, and was very helpful. I highly recommend!
I was worried when I visited the dealership because I had a problem with the infotainment system. I thought it was out of warranty. The problem was serious, and it was the first time I had experienced this in my long time driving a Subaru, so I was disappointed. But I was very happy to learn of the unexpected result.
Subaru immediately extended the warranty on the infotainment system and I was happy to receive the service as a result.
I used to go to Austin Subaru, but when I moved, I visited Georgetown Subaru for the first time. Just ... Read More Google - Apr 27, 2025
The complimentary coffee bar is so good and has the best service !!! 5 stars for the coffee bar !
I had an absolutely wonderful experience, Stacy Solberg made it an amazing process, her personality made me feel so comfortable, the process for buying my first car was so fast it was unbelievable, Stacy took the time to explain the process and all the documents, I left feeling confident and ready to take on the road!! I cannot recommend Subaru of Georgetown more!
They have a really nice waiting area with complimentary batista bar with snacks.
Purchased a Forester from Clayton last week, and the whole buying experience was great. Highly recommend this dealership.
Excellent service, clear communication and friendly folks. Love the new espresso bar, too! Highly recommended!
Great service! Kept me informed about everything they did to my car and had me in and out in great time.
Stacy helped us pick out our car. She was exceptional in helping us through the step by step process. I especially liked the way she showed us the features and was patient in helping us pair our phones and instruct us on all the features. She also followed up the next couple days o check on us. Great job. Thanks, Tim and Paula.
This dealership takes care of its customers. It has first-rate service techs and friendly service advisors who will recommend without pressure. I think the pricing is fair, especially given the prices of all things these days. They utilize Uber for customer transport. I've used it for four trips and the drivers were quite good and on time.
Absolutely love this dealership! Friendly,clean,through and knowledgeable. They listen an communication is fantastic. If I could give them higher than 5 stars I would .From the intake people to the service people!
Jim and Joey were both very helpful and made the trade in of my old vehicle and the purchase of the new Crosstrek quick and efficient. Danny the finance manager was also easy to deal with and helpful.
The ownership has changed back in 2024, so if you have purchased a car before then, you will get absolutely no help from the team. I purchased my new Subaru Forester back in 2019 and had questions about my warranty. They said since ownership had changed, they couldn't access any information from May of 2024. How is that possible? I went to a different Subaru dealership in a different city months later and they were able to pull up my information.
Horrible customer service and stayed on the phone for months and always got the run around. No voicemail services. Finance department ... Read More DealerRater - Apr 14, 2025
I was just helped by Armani Williams who helped with my first oil change. Thank you Armani for your help! Customer service here is amazing!
I started the search for my new Subaru online. Subaru of Georgetown was the only dealership to respond in a timely manner, so I started the process with them. Jason was the salesperson who assisted me and he made the process SO easy!!! I had other dealerships contact me later, but the service and price that Subaru of Georgetown offered was the perfect fit. Since my purchase, Jason and Danny (Danny handled my financing), have been available to answer questions I've had in regard to my vehicle. I couldn't have asked for a better buyiing experience and I ... Read More DealerRater - Apr 14, 2025
We are first time Subaru owners, and we cannot praise Alberto Campos and Danny Elalouf enough for taking care of our car-buying needs. From the very beginning, Alberto was enthusiastic and professional about going above and beyond to help us get the 2025 Subaru Outback that we wanted, even taking a video of the car before we arrived at the dealership (Unfortunately Google wont let me upload the video). Danny diligently explained all the financial matters and plan options that we had. We're not local to Georgetown but we wont mind going there for services etc. This dealership is top ... Read More Google - Apr 14, 2025
Our experience with Irfan Ishaq at Subaru of Georgetown (TX) was a pleasure! He is sold on Subaru and so are we. Questions and a test-drive were handled knowledgeably. No pressure. No funny business. I love the car!
OMG! Love this Dealership! Every time I get an oil change everyone is SO NICE and informative! I never feel like they are trying to make me spend more money on random issues my car might have. Today I came for a recall inspection and routine oil change and found out they now have a big beautiful coffee bar! UMMM YES please 😊 Thank you for always taking care of me and my car!
I was extremely satisfied with Subaru of Georgetown. I was super excited I could book my appointment online. The repair was timely, communication was great, and everyone was very nice. My experience was better than I had had with a Subaru Dealership in another city. Thank you Subaru of Georgetown.
We recently went into Subaru of Georgetown after a long stretch of bad luck with cars and the experience was one to be remembered.
Firstly, Ethan was everything we needed in a car expert. He let us drive the new model, let us ask all of the redundant but important questions we had, and ultimately led us down a path to our dream car with clear transparency throughout the whole way. I felt like I was in the drivers seat the whole way - literally!
As far as financial assistance goes, Danny has set the bar for excellence in every ... Read More Google - Apr 8, 2025
Fast, efficient, friendly. Great experience.
Service excellent
Came to Georgetown for routine service. Damian was my service advisor and was professional, responsive and informative. He got me in and out and kept me updated every step of the way. 10 out of 10 will return for future service.
(Translated by Google) Very good service, they are very friendly (Original) Muy buena la atención son muy amables
Always get great service at this dealership in Georgetown. The staff are all very knowledgeable and explain what they are doing to my car for optimum performance. Joseph Martinez has been great to deal with. Thank you and great job.
Dean and Clayton were very helpful and great people! I am so excited for my new Subaru! They had exactly what I was looking for. Thank you Subaru Georgetown!
Love this place 🙂
Great experience at Subaru Georgetown. Arfin really helped make sure I great deal on my new Subaru!
Leo and Dean were great to work with, making the whole experience exceptional. We are truly pleased with our decision to buy a Subaru.
I definitely not a first time new car buyer and I do somehow have loyalty to the dealership / brand when they respect my needs & limitations.
This is the 2nd brand new Subaru I purchased from the same dealership, even after I tried to hit on every dealership from Killeen down to San Antonio, I have to admit they have the best price, most friendly and patient sales rep - Lati, without losing his cool.
Now, the financing advisor Mike, darn, he is a super up-seller, all the saving I got from negotiation price, his up-sell just wipe out all ... Read More Google - Apr 1, 2025
Definitely a good experience buying a car today. I appreciate everyone I worked with today!
Had a good experience purchasing our 2025 Ascent. Salesperson Emile was very nice and not at all the pressuring type that many salespeople are on car lots. Business Manager was good too. He did the typical conversation about extended warranty and service contract. But again, not really a pressure type guy. This is our first Subaru so I'm crossing my fingers the positive experiences extend to the Service people as well.
Subaru of Georgetown is the best Subaru dealer in the area. They offer faster and cheaper service than their competition. I took my car here for service and a steering wheel swap and they were significantly better priced than other Austin-area dealers, plus they had my car ready with a wash within just two or three hours whereas I typically wait most of the day at the busier dealerships. The waiting lounge is spacious and comes with complimentary beverages and snacks. It's definitely worth heading up to Georgetown to service your Subaru!
Got a great deal on a Subaru at Subaru of Georgetown. Stacy was awesome and helped me get what I wanted before I even set foot in the dealership. Since I don't live in the area, Jory got my registration shipped to me lightning fast! Very happy with Subaru of Georgetown! Go see Stacy for your next Subaru! Thank you, Stacy and Jory!
Came in for standard maintenance. Work done quickly and correctly. Staff was professional. Very satisfied.
Adam Crabb is the best, always on top of my service needs, quick and attentive to get me back on the road. Will send all friends and family. Thanks Georgetown Service Dept!!
Knew I wanted a new car so picked Suburu of Georgtown as it is at a close location to where I live. From the moment we walked in the door until I bought a car, their help was awesome! The salesman paid attention to my requirements and was able to find several cars for me to test drive. In rhe end he found me the besr car right down to the perfect color. Everything was explained well and am very happy with my choice. Great service from sales and finance.
Bobby at the service desk is AMAZING. I’ve had to bother him repeatedly over the last month for a nightmare oil change at an oil shop unaffiliated with Subaru and a cracked windshield and he has been a blessing to work with. Sometimes working with service/mechanics who know way more about vehicles than us average folks can be so intimidating but Bobby doesn’t make me feel that way at all. I can tell he genuinely cares about keeping a happy customer and thinks highly of the Subaru brand itself which makes me feel confident I’m being ... Read More Google - Mar 26, 2025
I recently moved here from Colorado and I had a sudden urgent issue come up with my vehicle that I purchased from another dealership and had to get my vehicle towed to Subaru of Georgetown late Saturday night. First thing Monday morning, I was greeted promptly when arriving at the service department. My service advisor, George P., was wonderful. He reassured me that this was a known issue and answered any questions that I had. The video of the inspection and my service "report card' was very helpful. When my vehicle was ready to be picked up, he arranged ... Read More Google - Mar 26, 2025
Under new ownership, bought my Subaru at GT Subaru and service was just average of not below. Mechanic wise was great but actual service advisor not so much. Now “new and improved” service has indeed improved. I see a couple of advisors still there that jerked me around previously but worked with George this time. Setup an appointment at 8 and was told would be 2 hours. After nearly 3 hours he honestly told me that they took another car in front of mine for various reasons. That’s fine but when you expectations with the customers, that’s what they need to ... Read More DealerRater - Mar 26, 2025
The visit my husband and I experienced at Subaru of Georgetown wasn't quite what we expected. Instead, it was rather pleasant. Irfan Ishaq was our salesperson and he was very friendly and laid back. He never used any pressure tactics or made any false promises. He was also very knowledgeable about the car we were planning on buying was willing to show us how to work any of the dials and apps in the car. I would recommend that anyone planning on buying a Subaru to go and see Irfan. You will not be disappointed . Curtis and Della March 22, 2025
This was my first time using this dealership for service since we moved out of the Austin area. I knew that the owners of Austin Subaru had purchased this dealership so I felt comfortable with the switch since we moved to Temple from Cedar Park. I've been a loyal customer of this dealership from Infiniti to Subaru. They retain their employees and treat them well. They also do a lot of good in the community. Georgetown Subaru was fantastic and employees seemed just as happy. Everyone was kind. I was able to get a loaner while my car was ... Read More Google - Mar 25, 2025
Subaru of Georgetown is always a pleasure to visit. The new café is so lovely. Everyone I have encountered there has taken great care of me and my sube. Thank you!
The new coffee bar is fantastic! The atmosphere is inviting, and Lara has been incredibly welcoming!
Subaru of G-town just gets better and better. Quick attendants get you out of the vehicle, talking to a service rep. in a matter of just a minute or two. Reps are always knowledgeable and friendly. THEN, it's like waiting for your car to be serviced in a Starbucks! There's a full-size bare with seating on three sides for doing your digital thing in addition to their regular very accomodating lounge area. BTW it's all complimentary Including the snacks and breakfast bars! WOW, top-level service and deluxe amenities.
Great service! The team took care of me right away and I didn’t even have an appointment.
The service was amazing. I also was loving the coffee bar where the barista made me any drink I like. I love the complimentary car wash
Second time buying a vehicle from Subaru of Georgetown and they took such great care of us. Brian helped us get our New 2025 Subaru Ascent. We needed a family car and Brian did such a great job helping us get a good deal on the car. Not only Brian but Danny was such a great help with financing our car. 10/10 recommend this place.
I recently purchased a car from Subaru Georgetown, and I have to say, it was hands down the best car-buying experience I’ve ever had. The reason? Irfan and Danny. These two incredible individuals didn’t just help me buy a car—they redefined what exceptional service looks like. They went so far above and beyond that I’m still blown away by their dedication.
From the moment I walked in, Irfan and Danny made the entire process seamless and enjoyable. They were incredibly knowledgeable, answering every question I had with patience and expertise. Whether it was explaining features of ... Read More Google - Mar 20, 2025
The service department is excellent. The advisors are prompt and informative, and the service techs are skilled. The waiting area is comfortable.
Great service. Armani Williams does a fantastic job. Plan to return for next service appointment.
Always have a great experience at Subaru of Georgetown. Been a customer since 2022 . Thanks.
Very satisfying experience. We are very happy with our purchase and the people that helped us through the process. Thank You.
(Translated by Google) Grateful for the treatment and attention given to me and my family… thank you very much Alberto (Original) Agradecido con el trato y las atenciones para mí y mi familia… muchas gracias Alberto
We came from GA to help our son look for a car, this dealership was our last attempt. Our saving grace was Irfan Ishaq, we had 3 hours to get to the airpprt. My husband and I expressed our exhaustion of looking and staying in a price range. Irfan heard us and made it happen. He is very caring and personable felt like we knew him for years. If we decided to get another car just because of Irfan and this dealership I would come back to Texas.
Awesome service department.
Bobby Mills and GT Subaru did an excellent job servicing and taking care of my Subaru Ascent. Thank you guys
We are very pleased with the experience we had at Georgetown Subaru buying our new Forester. Everyone was nice, helpful, and personable.
Terrific service from Damian. He figured out the answer to a problem that we couldn't even find in the manual. Great service; excellent speed; really nice lounge area to wait in.
I had an outstanding experience at Georgetown Subaru, and I couldn’t be more impressed with their service. From George and Lauren, my service advisors, to Mellisa the barista, every member of the team went above and beyond to make me feel welcome and valued. Even when we had a miscommunication with coverage, they took the time to investigate and got it all squared away. I also wanted to give Ethan, my sales specialist, a shout out for coming up to say hello and making sure I was happy with my car. I have nothing but High Praise for everyone. ... Read More Google - Mar 13, 2025
The service is the one of the best if not the best of any dealership.
Stacy in sales, Lauren in service, and Dean in finance made this process so enjoyable and easy. I love this place!
I was on vacation and my forester had a check engine light. I drove to the dealship in Georgetown and from the moment I pulled up the experience was top notch to say the least. The gentleman at the drive up (Terry) listened to my concerns and immediately brought over Billy (has a ZZ-top) kind of beard, and he hooked up his code reader and immediately diagnosed it. My worry was is that my vacation was screwed now that I was out of a vehicle, but i was hooked up with a loaner. While i waited for all the paperwork, ... Read More Google - Mar 10, 2025
Went in to get my car serviced and Bobby was amazing, clearly explained what work needed to be done on my car and was there to greet me when I got out of the car. Furthermore, I was surprised and impressed with the coffee bar, Lara behind the bar was amazing! Extremely friendly and made whichever drink with love and care that I asked. Don't forget to stop by and say hi to her and she will take care of you!
Georgetown Subaru’s coffee shop is a hidden gem! I was here for about 90 minutes while my oil was being changed and it’s the perfect spot to grab a delicious cup of joe and relax. The baristas are friendly, skilled, and always serve up a great cup with a smile. The atmosphere is relaxing and welcoming, making it a great place to unwind or get some work done. Plus, the selection of snacks is a nice touch! It’s not every day you find a dealership with a coffee shop that rivals local cafés. Highly recommend stopping in!
Very thorough, good inspection. Nice atmosphere, nice people. Been working with them for 20 years and will continue to do so.
Wow!! Service was top notch. Uber ride back to work AND return to get my car, that was priceless. Coffee and snack bar are an added touch. But the best part of the service was the walk around video with notations. YES! Subby of GT is awesome.
Stacy Solberg and Mark Munger provided truly exceptional service from the moment we walked into the showroom until we left with our car. Every aspect of the encounter was focused on meeting our needs. Caring is their watchword. Even the finance officer, Mike, was terrific and the GM Ty took time to determine if we got the best possible deal. All of their actions reflect great credit on them and Subaru of Georgetown!